Effective date: August 12, 2026.
By registering for or using Dilify One (the "Portal"), operated by Dilify in partnership with CHEMEXCIL, you agree to these Terms of Service. If you do not agree, do not register for or use the Portal.
You must be an authorized representative of the organization you register, and the information you submit must be accurate and current. You are responsible for keeping your login credentials confidential and for all activity under your account.
Registration requires a one-time fee of ₹8,000 plus 18% GST (₹9,440 total), payable online at the time of registration. Verification, onboarding, and licensing fees are quoted separately once you proceed to verification. Fees for individual EUDR services (plantation reports, mapping, risk assessments, DDS generation and renewal, and similar) are priced per request and shown before you confirm.
All payments are processed securely through Stripe. Refunds, where applicable, are handled case by case; contact support to request one.
Verification outcomes (the EUDR Verification Report, Software License, Verified Supplier Certificate, and Verified Supplier Badge) are issued at Dilify's sole discretion based on the documents and information you provide and, where applicable, an on-site or online verification visit. Dilify may reject, or request resubmission of, an incomplete or inaccurate verification.
You agree not to misuse the Portal: no submitting false or misleading information, no attempting to access another organization's data, and no interfering with the Portal's normal operation.
The Portal relies on third-party services to operate: Stripe for payments, Supabase for authentication and storage, and Resend for email delivery. Your use of the Portal is also subject to those providers' own terms where applicable to the services they provide.
The Portal, its content, and the Dilify and CHEMEXCIL names and marks remain the property of their respective owners. You retain ownership of the documents and data you submit; you grant Dilify a license to use them solely to provide the Portal's services to you.
The Portal is provided "as is." To the extent permitted by law, Dilify is not liable for indirect, incidental, or consequential damages arising from your use of the Portal, including delays in verification or service delivery.
Dilify may suspend or terminate your account for violation of these terms or misuse of the Portal. You may stop using the Portal at any time; fees already paid are non-refundable except as described in Section 3.
These terms are governed by the laws of India.
We may update these terms as the Portal evolves. Material changes will be communicated by email or an in-portal notice before they take effect.
For questions about these terms, contact pradipta@dilifyhq.com. More about Dilify is available at dilifyhq.com.